How do I return an item?
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. Unwashed, unworn, unused or defective merchandise may be returned within 15 days after invoice date for an exchange or refund.
If you are making an exchange because you would like a different size, style or color, you will be charged for shipping on your exchange.
Please note: We do not accept returns on products that were not purchased via this website. All sale items are FINAL.
We will not accept any returns or exchanges without an authorized RA number. To receive an RA number, please email us at email@example.com and make the subject "Web order RA Request". We will then email you back with the RA number. Please mark the RA number on the outside of the box.Please ship all return/exchanges to:
Top Secret Society
3300 NW 41 Street
Miami, FL 33142
Please do not hesitate to contact customer service at firstname.lastname@example.org should you have any further questions regarding your return or exchange.